Clearing the cache in Ledger Live can fix an incorrect balance or operation history by forcing a full synchronization with the blockchain network.
Clear Cache in Ledger Live Desktop
Open Ledger Live and go to the Settings.
Click on the Help tab.
Find the Clear cache option.
Click on Confirm after reading the instructions. The application will then reopen to your dashboard.
Once Ledger Live has fully synchronized, your balance should be correct.
Clear Cache in Ledger Live Mobile
Open Ledger Live Mobile and go to the Settings.
Click on the Help tab.
Find the Clear cache option.
Click on Confirm after reading the instructions. The application will then reopen to your dashboard.
By following these steps, you can ensure that your Ledger Live app synchronizes correctly with the blockchain, providing accurate balances and operation histories.
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