The _connect EACCES error can occur for several reasons, including using a work computer with restricted connections, interference from your internet service provider, or issues caused by a VPN.
Possible Causes
Restricted Connections: Using a work computer or a computer with restricted connections.
ISP Interference: Your internet service provider is blocking or interfering with Ledger Live connectivity.
VPN Issues: Using a VPN that causes connection issues.
Troubleshooting Steps
Use a Personal Computer:
Try using a personal computer that has no connection restrictions.
Connect to a Different Network:
Try connecting to a different network or use a mobile hotspot instead.
Turn Off Your VPN:
Disable your VPN to see if it resolves the connection issue.
Use the Mobile App:
Try using the Ledger Live mobile app instead. The app is available for both iOS and Android devices and can be downloaded from the respective app stores.
Still Stuck?
If the error persists after trying these steps, please get in touch with the Ledger Support team for further assistance.
“Fill out the form to send a request to the wallet’s customer service.”